General terms and conditions

1. General Information

Store Name: Vitalaon
Email: info@vitalaon.com
Phone: +27 72 584 9136
Address:
27 Silverleaf Crescent
Sandton, Johannesburg
2196
South Africa

These Terms & Conditions apply to all users of this website, including customers, browsers, and contributors of content.

2. Products & Services

Vitalaon offers health and beauty products for personal use.
All product descriptions, images, and prices are provided as accurately as possible. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities per order

  • Refuse service at our discretion

3. Pricing & Payments

All prices are shown in the currency displayed at checkout.

We accept all major credit and debit cards.
Payments are processed securely through encrypted payment providers. Vitalaon does not store or have access to your payment details.

4. Orders & Acceptance

Once you place an order, you will receive an order confirmation email.
This does not guarantee acceptance. We reserve the right to cancel or refuse an order due to:

  • Product availability

  • Pricing or description errors

  • Suspected fraud or unauthorized transactions

If an order is cancelled after payment, a refund will be issued where applicable.

5. Shipping & Delivery

Delivery times are estimates and may vary due to external factors.
Vitalaon is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns & Refunds

Our return and refund policy is outlined separately on our website.
Please review this policy before making a purchase.

7. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless explicitly stated.
Always consult a qualified healthcare professional before using health-related products, especially if you have existing medical conditions or are pregnant.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Vitalaon and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Vitalaon shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products, to the fullest extent permitted by law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of South Africa.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon being posted on this page.